Understanding Our Registered Address Service: Compliance-Only Purpose
When setting up a business in Singapore, one of the essential requirements is having a Registered Office Address that is officially recognized by the Accounting and Corporate Regulatory Authority (ACRA). At Counto, we offer a Registered Address service that helps businesses meet their ACRA compliance needs. However, it’s important to understand the scope and limitations of this service to avoid any confusion about what is included.
Here’s an overview of our Registered Address service and its specific terms.
1. Our Registered Address is for ACRA Compliance Only
The Registered Address provided by Counto is strictly intended for ACRA compliance purposes only. This means that the address can be used for:
- Receiving official government correspondence (such as ACRA notices or tax-related documents).
- General correspondence related to your company’s statutory and regulatory obligations.
Please note that this address is not intended for any business operations or day-to-day business activities. It is purely for the purpose of satisfying the legal requirement to maintain a registered office address in Singapore.
2. What Can Be Received at the Registered Address?
Our registered address service is designed to handle normal mail only. This includes regular postal mail like letters and official documents.
However, please note that the following are not included in our service:
- Parcels: We do not accept parcels at the registered address.
- Registered mail: We are unable to receive registered or couriered mail for you at this address.
If you expect parcels or registered mail to be delivered, we recommend arranging for an alternative address or delivery method.
3. No Safekeeping of Parcels
We do not offer safekeeping services for parcels or any other items that are delivered to the registered address. Any physical items that are sent to the registered address will be handled according to the terms of our service, but their safekeeping is not part of what we offer.
4. Mail Handling and Retention Policy
All mail received at the registered address will be processed as follows:
- Scanning: Upon receipt, all mail will be scanned and made available to you electronically, ensuring you can view your documents remotely and conveniently.
- Retention Period: We will retain the scanned copies of the mail for a period of 90 days. This ensures you have ample time to review and act upon any correspondence received.
- Destruction of Mail: After 90 days, all physical mail will be destroyed to ensure privacy and security, in line with our confidentiality practices.
5. Why Choose Counto’s Registered Address Service?
By choosing Counto for your Registered Address service, you are ensuring that your business remains compliant with ACRA’s regulations while enjoying the convenience of having your mail scanned and stored electronically. This service is especially beneficial for:
- Businesses that do not have a physical office or are working from home.
- Companies that require a professional address for their ACRA filings but do not need to receive parcels or registered mail.
We handle your official correspondence efficiently, and our streamlined mail scanning process makes it easy to stay on top of your business obligations.
Summary
Counto’s Registered Address service is a straightforward and compliant solution to meet your ACRA requirements. However, it’s important to keep in mind that this service is intended for ACRA and compliance purposes only, and normal mail is the only type of correspondence we handle. We do not manage parcels, registered mail, or offer safekeeping services. Additionally, all mail is scanned, retained for 90 days, and destroyed thereafter to ensure confidentiality.
If you need further clarification on our Registered Address service or are interested in signing up, feel free to contact us. We’re here to make your ACRA compliance as simple as possible, while keeping your business on track.