Counto Support Articles

Welcome to the Counto Knowledge Base!

We’re delighted to welcome you to the Counto Knowledge Base, your comprehensive resource for mastering all Counto software solutions. Whether you’re using Counto BillPay, Payroll, Accounting, POS, or other Counto services, you’ll find in-depth information and straightforward guidance right here.

At Counto, we understand that running a small business comes with its challenges. That’s why we’ve engineered an all-in-one back office solution, seamlessly integrating your bookkeeping, taxation, company secretarial services, payroll administration, and payment management onto a powerful, centralised finance platform. This means you can spend less time reconciling and more time focusing on what truly matters: growing your business.

Discover how to make the most of Counto’s unique advantages:

  • Unified Dashboard: Access a clear, real-time overview of your financial records, payroll, payments, and analytical reports, all from one central place.
  • Fair & Transparent Pricing: Benefit from flat pricing, directly linked to your sales, ensuring predictable costs without any hidden hourly fees.
  • Dedicated Expertise: You’ll have a dedicated accountant on call, ready to offer expert guidance and support whenever you need it.
  • AI-Powered Automation: Experience significantly reduced manual work and minimise errors through intelligent automation integrated across all your processes.

To find your answers, simply navigate using the structured software help menu on the top bar to explore product-specific documentation and tutorials.

Alternatively, you can use the search bar at the top of the page to swiftly locate precise information.

Should you require any further assistance, please don’t hesitate to Contact Support or explore our other product sections from the main Counto Knowledge Base. Our dedicated support team is always here to provide expert guidance and help you succeed.