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Access guided demos and step-by-step walkthroughs across every Counto platform. Learn how to manage your ACRA compliance, IRAS tax, payroll, and daily operations.
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Discover specialised tools designed to streamline your business operations in Singapore.
Service & Compliance Guides
Expert knowledge and professional resources for your business
Banking &
Integration Hub
Step-by-step guides to help you get started with Counto and integrate your banking partners.
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Financial &
Tax Reporting
Learn how to download reports, manage statements, and integrate accounting software.
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Payroll & Employee
Benefits
Everything you need to know about managing payroll, CPF, and employee benefits.
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Statutory &
Governance Guides
Guidance on company secretary services, ACRA filings, and regulatory compliance.
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Frequently Asked Questions
Quick answers to common questions about payments, compliance, and company management.
How do I incorporate my business in Singapore?
To incorporate, you must first decide on a business structure (such as a Private Limited company) and then register with the Accounting and Corporate Regulatory Authority (ACRA). This involves preparing the company name, business activity details, registered address, and information regarding directors and shareholders.
How long does it take to incorporate with Counto?
The timeline is typically 1 to 2 days. Once submitted to ACRA, incorporation is nearly instantaneous. However, if ACRA requires a name review or random audit, it may take 5–7 days. For high-risk activities requiring external agency approval, the process can take between 14 days and 2 months.
Do small businesses in Singapore require a company secretary?
Yes. All Singapore companies, regardless of size, must appoint a company secretary within six months of incorporation. They help ensure compliance with statutory requirements, maintain corporate records, and liaise with authorities like ACRA. Leaving the role vacant can lead to penalties.
How are dividend payments taxed in Singapore?
In Singapore, dividends paid by Singapore-incorporated companies to individuals are generally tax-exempt under the one-tier corporate tax system. However, foreign-sourced dividends may be taxable, depending on how they are received and whether applicable exemption conditions are met.
What is needed to open a corporate bank account in Singapore?
To open a corporate bank account, you’ll typically need:
- Copies of identification documents for all Directors (and Nominee Director, if applicable)
- Proof of residential address for Directors
- ACRA Business Profile
- Company Constitution
- Board Resolution approving the account opening
Additional documents may be requested depending on the bank and your business activities.
What are the reasons for initiating a strike-off application for a company?
A company may apply for strike-off when it has ceased operations and no longer carries on business. This could be due to financial difficulties, strategic closure, or inactivity.
In some cases, ACRA may initiate the strike-off process if the company fails to comply with statutory requirements, such as not filing annual returns or not meeting ongoing regulatory obligations.
How can I get support if I need assistance?
You can easily reach our team through the Counto platform or by downloading the Counto mobile app to connect directly with our Customer Success Managers (CSMs). We’re here to guide you through your questions and ensure your business operations run smoothly.
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