Registered Office Address

Understanding Our Registered Address Service: Compliance-Only Purpose

When setting up a business in Singapore, one of the essential requirements is having a Registered Office Address that is officially recognized by the Accounting and Corporate Regulatory Authority (ACRA). At Counto, we offer a Registered Address service that helps businesses meet their ACRA compliance needs. However, it’s important to understand the scope and limitations of this service to avoid any confusion about what is included.

Here’s an overview of our Registered Address service and its specific terms.

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1. Our Registered Address is for ACRA Compliance Only

The Registered Address provided by Counto is strictly intended for ACRA compliance purposes only. This means that the address can be used for:

• Receiving official government correspondence (such as ACRA notices or tax-related documents).
• General correspondence related to your company’s statutory and regulatory obligations.

Please note that this address is not intended for any business operations or day-to-day business activities. It is purely for the purpose of satisfying the legal requirement to maintain a registered office address in Singapore.

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2. What Can Be Received at the Registered Address?

Our registered address service is designed to handle normal mail only. This includes regular postal mail like letters and official documents.

However, please note that the following are not included in our service:

• Parcels: We do not accept parcels at the registered address.
• Registered mail: We are unable to receive registered or couriered mail for you at this address.

If you expect parcels or registered mail to be delivered, we recommend arranging for an alternative address or delivery method.

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3. No Safekeeping of Parcels

We do not offer safekeeping services for parcels or any other items that are delivered to the registered address. Any physical items that are sent to the registered address will be handled according to the terms of our service, but their safekeeping is not part of what we offer.

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4. Mail Handling and Retention Policy

All mail received at the registered address will be processed as follows:

• Scanning: Upon receipt, all mail will be scanned and made available to you electronically, ensuring you can view your documents remotely and conveniently.
• Retention Period: We will retain the scanned copies of the mail for a period of 90 days. This ensures you have ample time to review and act upon any correspondence received.
• Destruction of Mail: After 90 days, all physical mail will be destroyed to ensure privacy and security, in line with our confidentiality practices.

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5. Why Choose Counto’s Registered Address Service?

By choosing Counto for your Registered Address service, you are ensuring that your business remains compliant with ACRA’s regulations while enjoying the convenience of having your mail scanned and stored electronically. This service is especially beneficial for:

• Businesses that do not have a physical office or are working from home.
• Companies that require a professional address for their ACRA filings but do not need to receive parcels or registered mail.

We handle your official correspondence efficiently, and our streamlined mail scanning process makes it easy to stay on top of your business obligations.

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Summary

Counto’s Registered Address service is a straightforward and compliant solution to meet your ACRA requirements. However, it’s important to keep in mind that this service is intended for ACRA and compliance purposes only, and normal mail is the only type of correspondence we handle. We do not manage parcels, registered mail, or offer safekeeping services. Additionally, all mail is scanned, retained for 90 days, and destroyed thereafter to ensure confidentiality.

If you need further clarification on our Registered Address service or are interested in signing up, feel free to contact us. We’re here to make your ACRA compliance as simple as possible, while keeping your business on track.

FAQ: Understanding the Registered Office Address for Your Business in Singapore

In Singapore, having a registered office address is a crucial requirement for all businesses. This FAQ guide will help you understand what a registered office address is, its importance, and your obligations as a business owner.

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1. What is a Registered Office Address?

• A Registered Office Address is the official address of your company as registered with ACRA (Accounting and Corporate Regulatory Authority).
• This address is used for receiving official correspondence, including government notices, legal documents, and tax-related communications.

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2. Is a Registered Office Address mandatory for all businesses in Singapore?

• Yes, all businesses, including companies, limited liability partnerships (LLPs), and sole proprietorships, must have a registered office address.
• It must be a physical address (no P.O. Box), and it should be located in Singapore.

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3. Can I use my home address as the registered office address?

• Yes, you can use your home address as your registered office address if:
  • It is a valid and physical address in Singapore.
  • Your residential address complies with any zoning or housing rules for business operations.
• However, if you are operating a business from your home, you must ensure the business activity is allowed under the zoning laws.

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4. Can I change my Registered Office Address?

• Yes, you can change your registered office address anytime.
• A change of address must be reported to ACRA within 14 days from the change date.
• You will need to update the address via BizFile+, ACRA’s online portal.

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5. Do I need to notify ACRA if I’m moving my office?

• Yes, ACRA must be notified within 14 days if your company’s registered office address changes.
• Ensure the new address is valid and that it remains in Singapore.

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6. Can I use a virtual office or a shared office space for my Registered Office Address?

• Yes, you can use a virtual office or shared office space as your registered office address, as long as it is a physical address in Singapore and is able to receive mail and official documents on behalf of your company.

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7. Can the Registered Office Address be the same as the business operating address?

• Yes, the registered office address and the operating/business address can be the same if they are the same physical location.

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8. What if I don’t provide a Registered Office Address?

• Failing to provide or update your registered office address with ACRA can lead to penalties and complications in receiving important legal or tax-related documents.

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9. How can I ensure compliance with the Registered Office Address requirement?

• Make sure your address is:
  • A valid physical address in Singapore.
  • Easily accessible for receiving official communications.
  • Updated with ACRA if there are any changes.

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10. How can I change my Registered Office Address?

• To update your registered office address, simply:
  1. Log in to BizFile+ (ACRA’s online portal).
  2. Select “Change of Registered Office Address” and submit the required information.
  3. Pay the necessary fees (if applicable).

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Summary

A Registered Office Address is a key part of maintaining regulatory compliance in Singapore. Make sure that your address is valid, up-to-date, and easily accessible for official correspondences. By staying on top of this requirement, you ensure that your business can receive important documents from government agencies and maintain smooth operations.

If you need assistance in setting up or updating your registered office address, Counto can help you navigate the process and ensure you remain compliant with ACRA regulations.