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BillPay
Manage your payments and bills
Handling Pending Payments
Find out how approvers can action bills ready for payment, including offline options.
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Create Payments: Initialise the actual payment process directly through your integrated Airwallex account.
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Mark as Paid Offline: For payments made outside the system (e.g., cheque or traditional bank transfer). You can unmark this if needed.
MANAGEMENT UPDATE: For suppliers without an Airwallex link, a default “Offline Payment” option will appear. These bills can only be marked as Paid Offline. Look for the distinct Airwallex or Offline icons for clarity.
Initiating an Airwallex Payment
Guide to processing payments directly from Counto BillPay.
1
From the approved request, click Create Payment. A new browser tab will open.
2
Review the applicable rates and fees displayed for full transparency on FX and transaction costs.
3
Select your funding source from the “Select Wallet” tab.
4
Verify recipient details and the live FX conversion. If funds are low, you will see an “Amount below limit” warning.
5
Click Continue. The status will move to “Processing Requested”.
