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BillPay
BillPay
Manage your payments and bills

 

Initiating a Reimbursement Request

Start a new reimbursement claim and upload all necessary invoices.

1
On the main Dashboard, click the Add Reimburse button (upper right-hand corner).
2

Input Reimbursement Information:

  • Purpose: State the reason (e.g., “Travel Expenses”).
  • Supplier: Select the employee/entity to be reimbursed.
  • Account: Choose the payment account.
  • Upload Invoices: Attach all supporting receipts or documents.

Invoice Management and Details

Manage, preview, and edit details for your uploaded invoices using AI extraction.

SMART EXTRACTION:

Counto BillPay’s AI automatically extracts key details from your invoices, intelligently pre-filling relevant fields like Date, Amount, and Currency to save you time.

  • Invoice Preview: Click any invoice to preview it with enhanced viewing options.
  • Navigation: Use buttons below for multi-page files and above to switch between different invoices.
  • Editing: Click any field to edit amounts, currency, or classifications. Missing required fields are highlighted in red.

Finalising and Submitting

Complete your request and send it for approval.

Summary Totals: Review the grand total and converted base currency amounts before submitting.
Save as Draft: You can save at any point and resume later via the My Bills tab.
Submit for Approval: Once complete, the status changes to Pending Approval and the Approver is notified.

Approving Reimbursement Requests

Guidance for reviewers and authorising reimbursement claims.

ROLES: Reviewers can only authorise/reject; Approvers can also handle payments via Airwallex (AWX).
1
Approver reviews request details thoroughly.
2
Click Approve and provide a brief reason in the dialogue box.
3
Status changes to Processing, moving forward to the payment stage.
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