×
Close
Find answers and get support
BillPay
Manage your payments and bills
Selecting Your Company
Easily switch between different companies you manage to view specific data.
If you manage multiple companies within Counto BillPay, you can easily switch between them to access the relevant information for each:
1
Login
Once logged in, you’ll arrive at the Dashboard.
Once logged in, you’ll arrive at the Dashboard.
2
Locate Selector
Locate the Company Selector in the upper right-hand corner of the dashboard.
Locate the Company Selector in the upper right-hand corner of the dashboard.
3
Switch View
Click on it and select the desired company from the dropdown list. The system will update instantly.
Click on it and select the desired company from the dropdown list. The system will update instantly.
Understanding User Roles
Discover the different user roles and their permissions within Counto BillPay.
Counto BillPay employs specific user roles to manage permissions and workflows, ensuring a secure and streamlined bill payment process tailored to different responsibilities.
- Drafter: Users with this role can draft and submit bills or reimbursement requests for approval.
- Reviewer: Reviewers have the ability to view, approve, or reject bills and reimbursement requests but are not authorised to submit payments.
- Approver: Approvers can approve or reject requests. Based on category access, they can draft and submit payments through Airwallex (AWX).
- Admin: Holds full system control, including managing user permissions, linking Airwallex accounts, and performing all actions available to other roles.
NOTE: If you are unsure of your role or need to adjust permissions, please contact your organisation’s Admin.
