This article lists all the rules that must be followed before you upload documents into the AI.TaxAssist tool.
1. Select the correct source accounting software of the financial documents in the system
Refer to articles here for the procedure to get the supported format from the accounting software
If you are unsure, you may like to check with your clients and get documents in supported format.
For financials that do not belong to the supported software types (Xero, Quickbooks, MYOB, ACCPAC), please contact support team with the documents. You can do so right from with the tool.
2. Are there multiple tabs in your excel documents?
Make sure you have followed the process for downloading documents
Note: If there are multiple sheets in the GL, PL or FA documents, the main tab should be labelled GL, PL or FA respectively.
Check for hidden sheets.
The system will prompt you if this requirement is not met.
3. Ensure there are not multiple year/month financials in the PL
Ensure you have followed the process for downloading PL
Check for hidden columns
Note: If there are multiple amount columns in the PL, only the last column is read into the system.
4. General Ledger document cannot have any Balance sheet (BS) items
Please ensure you have followed the process for downloading GL.
Note: If you the GL with BS items you will have to remove them before uploading documents.